Remote and on-site service
Our remote and on-site service offers fast, efficient solutions to tackle your technical challenges – by phone, online or directly on your premises.
Remote and on-site service
You have quick and direct access to our specialists remotely and on-site. Whether you need advice by phone, online support or on-site assistance – we’re there to help. Our service team supports you with diagnostics, troubleshooting, and in optimising your systems, as well as carrying out firmware updates. Should a device exchange be necessary, we provide replacement devices and support during installation and set-up.
Remote service
- Support from our specialists, by telephone and online
- Diagnosis and debugging of technical problems
- Firmware updates
On-site service
- Personal support provided by our experts
- Optimisation of your systems and processes
- Provision and installation of replacement equipment
